Frequently Asked Questions

Please email us if you have a question that is not answered here.

Q: Can a company be certified?
A: No. It’s like any other course you have ever taken. Only a person can complete the course, pass the exam and then be certified. Only humans can be certified, not a company. If you want “your company to be certified” then all your employees who will be doing the work have to each be certified. Think of it like a driver license; your company doesn’t have a driver license does it?

Q: Do you offer hands-on training?
A: Please click here for the answer.

Q: How does all this work?
A: For a step-by-step explanation please go here: HOW IT WORKS.

Q: Is there an exam fee?
A: No, our prices include your certification exam.

Q: Are textbooks included?
A: Yes, downloadable PDF textbooks are included in the courses. (Except annual refresher courses.)

Q: Do the Amdecon courses qualify for IICRC CECs?
A: Yes, all Amdecon courses qualify for IICRC Continuing Education Credits. Please see the details page of each course to learn how many CECs you can obtain by completing that particular course.

Q: How come I see an Amdecon Sittingbourne, UK when searching the internet?
A: Some carpet cleaning company in the UK decided to use our trademarked name. We took legal action and put them out of business.

Q: How come I see a website for amdeconservices when searching the internet?
A: That’s just another bozo trying to ride on the reputation of Amdecon. The owner is a dentist named Matt Howard who was going broke during lockdown because he couldn’t see patients so he decided he could get rich doing COVID disinfection (he didn’t). He has nothing to do with Amdecon. This is just another guy trying to piggy-back on Amdecon’s excellent reputation. This shows you how well Amdecon is respected in the industry – other people try to get you to think they have a connection to Amdecon, which of course, they don’t.

Q: How does Amdecon use my email address?
A: When you purchase any of our products you will automatically be subscribed to our email list. This will allow us to notify you of topics like regulatory updates, course and product updates, industry updates, notifications about your certificates expiring, and etc. You may unsubscribe at any time.

Q: Are Amdecon courses accredited?
A: Amdecon is accredited by the Better Business Bureau.

Q: How long do I have access to my course(s)?
A: Each of our courses can easily be completed in a week; however, you have up to 10 months (from the sign-up date) to complete our full courses and 45 days to complete our refresher courses. It is your responsibility to complete your training on time. No extensions will be allowed. If you sign up for an “All Three Courses” package you still have the same access limit and must complete all three courses within the same allotted time frame.

Any of our courses can easily be completed in a week :)

Q: Are the exams tricky? Are they difficult on purpose?
A: No, Amdecon exams are not tricky. They are not designed to fail you.  You have unlimited attempts at the exam. You can take the exams as many times as you need to pass. We are here to educate you, not fail you. Just take your time and read the question and you’ll do fine. The exams are also open book.

Q: How often do I have to renew my certification(s)?
A: Annually, per OSHA regulations. An Amdecon refresher course costs $198.00.

Q: How many people can sign up and study on the same order?
A: You can only sign up one person at a time as each purchase process requires a unique email address. That person’s account will be tied to the email address. Do not use your wife’s, husband’s, or boss’s email address. If you need to create an email address, you can get free email accounts here or here.

Q: If I take Amdecon training can I operate in any country, province, territory, or state?
A: Yes. Mr. Tillman is a Certified Safety and Health Official authorized by the Occupational Safety and Health Administration (OSHA) under the United States Department of Labor. He teaches at a federal level therefore the certification(s) you will receive are valid in all 50 States and recognized world-wide by international governmental agencies.

Q: Who recognizes Amdecon training?
A: Mr. Tillman is a Certified Safety and Health Official authorized by the Occupational Safety and Health Administration (OSHA) under the United States Department of Labor. He teaches at a federal level therefore the certification(s) you will receive are valid in all 50 States and recognized world-wide by international governmental agencies.

Q: How long will it take me to complete the training?
A: How quickly you complete your courses depends entirely on how much time you can devote to your studies. Some people can complete their training in three or four days. Others have to fit it in with their existing jobs, their kid’s activities, family commitments, etc., and it takes them longer. You study on your own schedule and at your own pace. But remember, all courses, except the annual refresher courses, must be completed within 10 months. Annual refresher courses must be completed within 45 days. No extensions will be allowed. It is your responsibility to complete your training on time.

Q: How quickly can I begin my training?
A: As soon as you sign up! You can be studying 3 minutes from now.

Q: How long do I have to complete your courses?
A: Each of our courses can easily be completed in a week; however, we give you 10 months (from the sign-up date) to complete our full courses and 45 days to complete our refresher courses. It is your responsibility to complete your training on time. No extensions will be allowed.

Q: Does Amdecon offer franchises?
A: Amdecon no longer offers franchises as it required way too much babysitting.

Q: Will Amdecon help me find a job if I take the training?
A: No, Amdecon is not a job placement agency. Of course, if we know of a company in your area that is hiring, we will let you know.

Q: Is Amdecon a member of the Better Business Bureau?
A: Yes, and we have an A+ Rating!