1) If the login box shakes when you click the log In button then your user name or password is incorrect. This is the only reason the box shakes. Due to security concerns we do not allow students to reset their password. If you wrongly try too many times you will be locked out for 24 hours. If you need help with this, DO NOT CALL, but email us from this website. WE CANNOT HELP YOU WITH THIS ISSUE OVER THE PHONE.


2) All courses, except the annual refresher courses, must be completed within 10 months of sign-up. Annual refresher courses must be completed within 45 days of sign-up. No extensions will be allowed. It is your responsibility to complete your course(s) in the allotted time.

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